Policy Documents

Board and Strategic Policies

The following Board and Strategic Policies are available from the links below:

1. Risk Management Policy & Strategy
2. Stakeholders – Board Accountability Policy
3. Schedule of Matters Reserved for the Board
4. Company Secretary Responsibilities
5. Division of Responsibilities between the Chair and CEO
6. CEO Report to the Board
7. Annual Report
8. Strategic Plan
9. Strategic Planning Guidelines
10. Board Induction and Orientation
11. Board Performance Framework
12. Board Member Code of Conduct
13. Conflicts of Interest/Loyalty Policy and Register of Directors’ Interests
14. Complaints Policy & Register for the Board
15. Media Policy
16. Communications Strategy
17. Sample Holding Statement

Operational Policies

The following policies are available from the links below while other policies may be available upon request.

1. Access to Healthcare Services
2. Accident & Incident Policy & Procedure
3. Admissions, Transfer & Discharges
4. Bullying Behaviour (Service User)
5. Capacity and Consent of Service Users
6. Clinical Practice
7. Comments & Complaints
8. Communication
9. Dignity at Work Policy for the Public Health Service (Revised 2022)
10. Policy and Procedure on Donations to the Services and Fundraising by and on behalf of the Services to be read with the Charities Regulator‘s Guidelines for Charitable Organisations on Fundraising from the Public
11. Education, Training, Development, Work Placement & Employment
12. Emergency Plan
13. Equal Opportunities – Service Users
14. Fraud & Corruption
15. Key-Working
16. Human Rights
17. Information Governance, Confidentiality, Data Protection & Freedom of Information
18. Medication Management
19. Meetings Protocol
20. Records Management & Records Retention
21. Risk Management & Risk Assessment Policy & Procedure
22. Safeguarding Vulnerable Persons at Risk of Abuse
23. Service User Voting
24. Smoking
25. Trust in Care
26. Visitors to the Service
27. Working with Regulatory Agencies